Michael
Wiklund, CHFP, MS

General Manager, HFR&D


Michael Wiklund serves as General Manager of the Human Factors Research & Design practice at Emergo by UL. Previously, he founded Wiklund Research & Design, Inc., a human factors consulting firm that UL acquired in 2012. He has more than 35 years of experience in human factors engineering, much of which has focused on medical technology development – optimizing hardware and software user interfaces as well as user documentation. He is a Certified Human Factors Specialist and Licensed Professional Engineer. He is author, co-author, or editor of several books on human factors, including Writing Human Factors Test Plans and Reports for Medical Technology Development, Medical Device Use Error – Root Cause Analysis, Usability Testing of Medical Devices, and Handbook of Human Factors in Medical Device Design. He is one of the primary authors of today's most pertinent standards and guidelines on human factors engineering of medical devices: AAMI HE75, IEC 62366-1, and IEC 62366-2. In addition to leading UL's human factors engineering practice that now includes more than 70 HFE and user interface design specialists, he is a Professor of the Practice at Tufts University where he teaches graduate courses on HFE, including applying human factors engineering in medical technology development.