Wiklund, CHFP, MS

General Manager, HFR&D

Michael Wiklund serves as General Manager of the Human Factors Research & Design practice at UL (Underwriters Laboratories). Previously, he founded Wiklund Research & Design, a human factors consulting firm that UL acquired in 2012. He has over 30 years of experience in human factors engineering, much of which has focused on medical technology development—optimizing hardware and software user interfaces as well as user documentation. He is a Certified Human Factors Specialist and Licensed Professional Engineer. He is author, co-author, or editor of several books on human factors, including Writing Human Factors Test Plans and Reports for Medical technology Development, Usability Testing of Medical Devices, Handbook of Human Factors in Medical Device Design, Medical Device Use Error – Root Cause Analysis, and Writing Human Factors Plans and Reports for Medical Technology Development. He is one of the primary authors of today's most pertinent standards and guidelines on human factors engineering of medical devices: AAMI HE75, IEC 62366-1, and IEC 62366-2. In addition to leading UL's human factors engineering practice that now includes over 60 HFE and user interface design specialists, he is a Professor of the Practice at Tufts University where he teaches graduate courses on HFE, including applying human factors engineering in medical technology development