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The healthcare industry is changing and we have the breadth of expertise to help you evolve with it.

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Services

Comprehensive service offerings at every point in the product life cycle.

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RAMS

A platform of digital products to improve, simplify and automate RA/QA activities

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OPUS

Emergo by UL's new human factors tool - provides training, tools, and resources.

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Software

Our software tools offer digital regulatory monitoring for medical device compliance and access to human factors engineering tools.

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News

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RADAR

Stay informed with the most read RA/QA medical device newsletter.

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TalkingPoints

TalkingPoints is a round-up of news, insights, and resources about human factors and usability for medical devices, IVDs, combination products, and more.

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Our global consulting team works from 20+ offices on six continents.

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Tech companies are bringing consumer-oriented connected health solutions to the regulated device market.

HealthTech

Tech companies are bringing consumer-oriented connected health solutions to the regulated device market. We help tech firms design, implement, and run quality and risk management, clinical research, usability studies, and more.

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Latest HealthTech news

The latest industry insights from our global team.

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2023 HFES
  • Insights
May 16, 2023

Emergo HFR&D at the 2023 HFES International Symposium on Human Factors and Ergonomics in Health Care

Part 2 of our report on key human factors engineering themes at the 2023 HFES conference
Eye tracking HFRD 0423
  • Insights
Apr 18, 2023

Eye Tracking: Medical Devices Through the User's Eyes

How eye tracking technology can be applied to enhance medical device safety and usability
Graphic depicting correct and incorrect ways of wearing a mask
  • Insights
Apr 18, 2023

Webinar Debrief: Designing Effective Quick Reference Guides

Quick Reference Guides (QRG) to help users and patients understand Instructions for Use
Residual Risk Analysis
  • Insights
Mar 16, 2023

How Can We Define Successful Task Completion Within a Usability Test?

Suggestions for defining task completion and measuring completion rates in medical device usability testing
Nurse reading OR monitor
  • Insights
Mar 10, 2023

Wiklund's Perspective: Applying Human Factors to the Wide Spectrum of Life Science Products

How human factors engineering and usability practices can impact life sciences beyond medical devices
HFE operating room 0223
  • Insights
Feb 8, 2023

Wiklund's Perspective: Patient Deaths Due to Medical Error

The central role human factors engineers play in efforts to mitigate and reduce medical errors
HFE design blog
  • Insights
Feb 3, 2023

The Age-Old Question: HFE, Usability, ID, UX or UI?

Distinctions between human factors engineering, usability and user experience
Important considerations for conducting in-home research
  • Insights
Dec 14, 2022

Reflecting on 2022

Our Human Factors Research & Design leader looks back on the year that was
Related resources

Information and tools to advance your business.

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NIST GCR 15-996
  • Case Study

National Institute of Standards and Technology (NIST): NIST GCR 15-996

Learn how our team of HFR&D experts conducted a multi-year research effort to develop guidance on the process of designing a user-centered electronic health record and specific software user interface elements.
RebiSmart
  • Case Study

Merck KGaA: RebiSmart

Discover how our HFR&D experts improved the usability and use-safety of Merck KGaA’s electronic autoinjectors to bring their device to market in Europe.

Ivenix Infusion System
  • Case Study

Ivenix, Inc.: Ivenix Infusion System

Learn how our HFR&D team conducted the comprehensive HFE testing of Ivenix Inc.’s large-volume infusion pump to meet FDA requirements.

ARIKAYCE®
  • Case Study

Insmed Incorporated: ARIKAYCE®

Discover how our HFR&D experts helped Insmed Incorporated bring their drug application, ARIKAYCE®, to market.

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