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Designing Effective Quick Reference Guides

Obtain a greater understanding of how to design quick reference guides for medical devices and systems to make them safer, more usable and appealing.

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Watch now: Designing effective quick reference guides

Watch as the presenters cover key considerations for designing quick reference guides (QRGs) to make them safer, more usable and appealing.

Webinar date 

Feb. 28, 2023


Cory Costantino, design director, HFR&D
Jacqueline Edwards, senior user interface designer, HFR&D


Webinar attendees will come away with practical tips and a greater understanding of how to design quick reference guides for their devices and systems. 

Learning objectives

  • The need for effective user documentation.
  • QRGs versus instructions for use (IFUs) versus labels.
  • QRG development process.
  • QRG design tips.

About the presenters

Cory Costantino, design director, HFR&D  

For over 20 years, Costantino has helped guide products, from hand-held consumer electronics to medical devices and software user interfaces, from concept to production. Costantino is a board-certified human factors professional. He received his M.S. in Human Factors in Information Design from Bentley University and his B.S. in Industrial Design from Wentworth Institute of Technology. He oversees and contributes to a wide range of projects, including software user interfaces, instructional materials, hardware/ergonomic design reviews, and multi-phase projects, where he often contributes to user research and usability testing. Costantino has served as design director and co-founder of two start-up companies, an adjunct professor of design, and as a design consultant. His unique and diverse experience enables him to deeply understand the intersection of client resources, user needs, and design vision.

Jacqueline Edwards, senior user interface designer, HFR&D 

Edwards has been with the Emergo by UL, Human Factors Research & Design (HFR&D) team since 2019. As a user interface designer, Edwards is involved in developing information guides, quick reference guides, and graphical user interfaces. She holds a BFA in Industrial Design from Milwaukee Institute of Art and Design and an MS in Industrial Design from Eindhoven University of Technology. She is also a member of the HFR&D’s Diversity, Equity, and Inclusion Advisory Team. 

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OPUS offers a wide variety of training, tools, templates and regulatory guidance to help you stay ahead in your HFE activities.

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