Human Factors Research & Design Consulting

Optimize human factors research and design to bring medical products to market

Our consulting team has helped our customers succeed in hundreds of product development projects.

Over 50 full-time specialists
Offices in the US, Europe and Asia
Expert in US FDA and global human factors engineering (HFE)standards and expectations
Uniquely focused on the medical and healthcare domain

Discovery

We apply our know-how and experience in research, human factors, design and regulatory strategy to help you chart a path forward.

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User research

Through interviews, observations and myriad methods, we collect the insights needed to make key decisions and define user needs and product goals.

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Analysis

Our human factors toolkit contains many types of analyses that focus on cognitive and physical interactions with products.

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Design

Our holistic approach leverages user research and iterative evaluations to develop software, hardware and instructional user interfaces.

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Evaluation and Testing

We conduct comprehensive design reviews and usability tests to evaluate and ultimately validate your product’s usability and use safety.

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Training and consulting

We strive to make products safer and more user-friendly by providing HFE training, consulting and regulatory strategy support.

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Building trust with customers

We want our customers to think of us as their trusted advisors. We freely share our knowledge and know-how to deliver an advantageous set of services for matching products to people's needs and preferences.

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Introducing OPUS: Our suite of human factors design and research tools

Optimal Product Usability Suite (OPUS™) — Emergo by UL’s human factors software platform — provides training, templates, tools and other resources to help you get your medical devices to market quickly.

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Upcoming webinars

Expand your knowledge of human factors engineering, regulatory requirements, and innovative technologies by attending upcoming webinars presented by our top experts.

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Our consultants

Our consultants can draw on decades of experience in medical device regulatory affairs, human factors engineering, clinical research, and cybersecurity to help you.

Meet our team

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TalkingPoints newsletter

TalkingPoints is a round-up of news, insights and resources about applying human factors in the course of developing and validating medical devices, IVDs, combination products, and more.

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HFR&D publications

Gain deep insights into Human Factors Engineering (HFE) and its applications to medical device design by reading these publications.

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History built with experience

At Emergo by UL (part of UL Solutions), our Human Factors Research & Design (HFR&D) team has extensive experience helping customers bring products to market and enhancing best-in-class user experiences.

News

Get the latest industry insights from our Human Factors experts.

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