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Human Factors Research & Design

Human factors examines the relationship between human beings and the systems they use, focusing on improving effectiveness and ease of use with the goal of minimizing use errors.

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Human Factors Research & Design Overview

Discover our Human Factors Research and Design team of experts and how they can help optimize the User Interface, making your products people-friendly.

Experts in human factors design and research

Our consulting team has deep experience in the medical device and combination product domains. We have helped our clients succeed in hundreds of product development projects.



Applying our know-how and experience in research, human factors, design, engineering, and regulatory to help you chart a path forward.

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HFE User Research for Medical Devices


User research leads to a richer understanding of the factors controlling the quality of user interactions with your product.

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Human Factors Analyses for Medical Devices


Our human factors "toolkit" contains many types of analyses that focus on mental and physical interactions with products.

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Our UI design approach leverages user research to achieve functional and aesthetic goals.

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Summative usability testing, formative usability testing, expert critiques, heuristic analyses, cognitive walkthroughs, and more.

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Collaborating in the Chicago User Center


We want to make the world safer and better through HFE research, training, consulting, and program development.

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Introducing OPUS: our suite of human factors design and research tools

Optimal Product Usability Suite (OPUS™) – Emergo by UL’s new human factors tools – provides training, tools, and resources needed to get your medical devices to market quickly.

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Upcoming webinars

Expand your knowledge of human factors engineering, regulatory requirements, and innovative technologies by attending upcoming webinars presented by our top experts.

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Our consultants

Our consultants can draw on decades of experience in medical device regulatory affairs, human factors engineering, clinical research, and cybersecurity to help you.

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TalkingPoints newsletter

TalkingPoints is a round-up of news, insights and resources about applying human factors in the course of developing and validating medical devices, IVDs, combination products, and more.

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HFR&D publications

Gain deep insights into Human Factors Engineering (HFE) and its applications to medical device design by reading these publications.

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History built with experience

Rebranded as EMERGO by UL (still part of UL Soultions), our Human Factors Research & Design (HFR&D) team has extensive experience helping clients bring products to market and ensuring best-in-class user experiences.