Case Studies

Building trust with customers

We want our customers to think of us as their trusted advisors. To achieve this goal, we do the following:

Freely share our knowledge and know-how.
Deliver an advantageous set of services related to matching products to people’s needs and preferences.

Present value engineering options when possible.
Help develop in-house HFR&D capabilities if that is the customer’s goal.

Deliver services on time and on budget.
Seek feedback to help us continuously improve our service.

Driven by experience to deliver better, safer, user-centered products

Our consulting team has deep experience in the medical device and combination product domains. But it also serves several other industries, helping to ensure that consumer products, industrial products, software applications, and automotive products deliver a great user experience.

Ivenix, Inc.: Ivenix Infusion System

Learn how our HFR&D team conducted the comprehensive HFE testing of Ivenix Inc.’s large-volume infusion pump to meet FDA requirements.

Insmed Incorporated: ARIKAYCE®

Discover how our HFR&D experts helped Insmed Incorporated bring their drug application, ARIKAYCE®, to market.

Avanos Medical Inc.: ON-Q pump with SELECT-A-FLOW

Discover how our HFR&D experts helped Avanos Medical Inc. apply a highly intuitive, user-centered design to their ON-Q pump with SELECT-A-FLOW variable rate controller, ultimately, enabling the device's users to focus on patient care.

Alexza Pharmaceuticals: Adasuve®

Discover how our HFR&D experts worked closely with Alexza Pharmaceuticals to improve the usability and use-safety of their device (Adasuve®) and its associated packaging and labeling.