We help you optimize human factors research and design at every phase of the development process.
Our consulting team has helped our customers succeed in hundreds of product development projects.
- Over 50 full-time specialists
- Offices in the US, Europe and Asia
- Expert in US FDA and global human factors engineering (HFE)standards and expectations
- Uniquely focused on the medical and healthcare domain
We apply our know-how and experience in research, human factors, design and regulatory strategy to help you chart a path forward.Learn more
Through interviews, observations and myriad methods, we collect the insights needed to make key decisions and define user needs and product goals.Learn more
Our human factors toolkit contains many types of analyses that focus on cognitive and physical interactions with products.Learn more
Our holistic approach leverages user research and iterative evaluations to develop software, hardware and instructional user interfaces.Learn more
Evaluation and Testing
We conduct comprehensive design reviews and usability tests to evaluate and ultimately validate your product’s usability and use safety.Learn more
Training and consulting
We strive to make products safer and more user-friendly by providing HFE training, consulting and regulatory strategy support.Learn more
Building trust with customers
We want our customers to think of us as their trusted advisors. We freely share ou knowledge and know-how to deliver an advantageous set of services fo matching products to people's needs and preferences.
Introducing OPUS: Our suite of human factors design and research tools
Optimal Product Usability Suite (OPUS™) — Emergo by UL’s human factors software platform — provides training, templates, tools and other resources to help you get your medical devices to market quickly.
Expand your knowledge of human factors engineering, regulatory requirements, and innovative technologies by attending upcoming webinars presented by our top experts.View our webinars
Our consultants can draw on decades of experience in medical device regulatory affairs, human factors engineering, clinical research, and cybersecurity to help you.Meet our team
TalkingPoints is a round-up of news, insights and resources about applying human factors in the course of developing and validating medical devices, IVDs, combination products, and more.Learn more
Gain deep insights into Human Factors Engineering (HFE) and its applications to medical device design by reading these publications.View the list
History built with experience
At Emergo by UL (part of UL Solutions), our Human Factors Research & Design (HFR&D) team has extensive experience helping customers bring products to market and enhancing best-in-class user experiences.
Get the latest industry insights from our Human Factors experts.
The European MDR and Human Factors Engineering: Evaluation of User Interface of Unknown Provenance (UOUP)
How medical device manufacturers can determine whether they qualify for UOUP designation in order to demonstrate conformity to IEC 62366, which is necessary for European MDR compliance.
Get the most recent content from our resource library on human factors.